Client Service Charter

This Clients Charter is a management tool established through consultations with stakeholders and clients with the view to improve service delivery and enhance good corporate governance. Special mention should be made to MISA, RTI and IDAZIM who facilitated and funded the workshops which culminated in the formation of the Clients Charter

File Name: Clients Charter.pdf
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Created Date: 05-26-2017
Last Updated Date: 03-29-2018

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Mutare City Council is a Local Government Authority which draws its mandate from the Urban Councils Act [Chapter 29:15]. Our mandate is elaborated in our mission statement.

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